International Journal of Management Science and Application
Vol. 4 No. 2 (2025): IJMSA

The Effect of Product Quality, Product Price, Electronic Word of Mouth, and Brand Image on Purchase Decisions

Stevie, Stevie (Unknown)
Rodhiah, Rodhiah (Unknown)



Article Info

Publish Date
20 Oct 2025

Abstract

In a highly competitive automotive market like Jakarta, consumer purchasing decisions are influenced by various factors, including product quality, price, electronic word of mouth (e-WOM), and brand image. However, previous research has focused more on everyday consumer products, while studies on high-value products like motorcycles are still limited. This research aims to analyze the influence of product quality, price, e-WOM, and brand image on decisions to purchase Honda motorcycles in Jakarta. The research method used is a quantitative approach with a purposive sampling technique applied to 120 respondents. Data were analyzed using Partial Least Squares (SmartPLS)-based Structural Equation Modeling (SEM). The research results indicate that product quality, price, and e-WOM do not significantly influence purchase decisions, while brand image has a positive and significant effect. This finding confirms that brand image is a dominant factor in driving consumer purchasing decisions for automotive products. The implication of this research is the need for a marketing strategy that focuses on strengthening brand image through consistent brand communication, improved after-sales service, and product innovation to reinforce consumer perception.

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Journal Info

Abbrev

ijmsa

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The aim is to publish empirical research that advances management theory by testing, improving, or augmenting it. All empirical techniques, such as mixed methods, meta-analytical techniques, field, laboratory, and qualitative and quantitative techniques, are welcome. Research should provide ...