Indonesian Journal of Industrial Engineering & Management
Vol 6, No 2: June 2025

Analysis of Marketing Risk Mitigation Strategies in Shedded Tuna Fish Products Using Failure Mode and Effect Analysis (FMEA) and Analytical Hierarchy Process (AHP) Methods (Case Study: UMKM Abon Jaya Mandiri)

Ramadhani, Asliyah Rizki (Unknown)
Utomo, Dhuto Suh (Unknown)
Gunawan, Suwardi (Unknown)



Article Info

Publish Date
31 Oct 2025

Abstract

UMKM Abon Jaya Mandiri is a small business that processes tuna fish into shredded fish products. The marketed tuna floss products have several advantages, such as being a healthy option for families as they are made without the use of cooking oil and MSG, and they are certified with SNI standards. Despite these strengths, the business faces marketing challenges, including product damage, price competition, an unstrategic sales location, and minimal social media promotion. These challenges result in many products not being sold optimally each month. This study aims to, Identify marketing risks faced by UMKM Abon Jaya Mandiri. Assess and categorize marketing risks using the Failure Mode and Effect Analysis (FMEA) method. Provide risk mitigation strategies that can be implemented by UMKM Abon Jaya Mandiri. The research findings show the RPN values for each marketing activity. For promotion strategies, the risk of outdated social media content (R8) has a weight score of 0.510, with the priority alternative strategy being the use of content editing technology, scoring 0.594. This strategy involves using editing applications to attract attention on social media. For place strategy, the risk of incomplete address information (R6) has a weight score of 0.237, with the priority alternative strategy being mentoring employees, scoring 0.528. This involves guiding employees to always provide complete address details to customers unfamiliar with the business location. For pricing strategy, the risk of competitors lowering prices (R5) has a weight score of 0.182, with the priority alternative strategy being the implementation of a Standard Operating Procedure (SOP) for market research, scoring 0.633. This strategy seeks to minimize human error during the frying process, ensuring employees are knowledgeable about maintaining product quality to prevent mold growth.

Copyrights © 2025






Journal Info

Abbrev

ijiem

Publisher

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering

Description

The journal aims to advance the theoretical and applied knowledge of this rapidly evolving field, with a special focus on industrial engineering and management, organisation of production processes, management of production knowledge, computer integrated management of production flow, enterprise ...