Jurnal Ilmiah Satyagraha
Vol. 5 No. 1 (2022): Jurnal Ilmiah Satyagraha

HARGA DAN KEBERAGAMAN PRODUK SERTA PENGARUHNYA TERHADAP LOYALITAS PELANGGAN RESTORAN

Ella Anastasya Sinambela (Unknown)
Rahayu Mardikaningsih (Unknown)



Article Info

Publish Date
20 Oct 2025

Abstract

The restaurant business is one of the most competitive businesses inthe industry. The strategic step of each restaurant is to determine whichcompetitive variables can attract new customers and keep existing customersvery important to managing a successful restaurant. Various offers in therestaurant industry cause the perpetrators to try to get loyalty from theircustomers. This study aims to analyze the effect of price and product variant oncustomer loyalty. The survey was conducted on 110 customers using accidentialsampling techniques. Multiple linear regression analysis using SPSS 25 forWindows software is used as an analysis tool for data processing. The resultsshowed that the price and product variant had a significant effect on customerloyalty partially or simultaneously.

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Journal Info

Abbrev

satyagraha

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Satyagraha specializes in Economics and is intended to communicate original research and current issues on the subject. This journal warmly welcomes contributions from scholars of related disciplines. Specifically, the journal will deal with topics, including but not limited to: ...