Jurnal Global Ilmiah
Vol. 3 No. 1 (2025): Jurnal Global Ilmiah

Evaluation And Design Of User Interface To Improve User Experience Using Heuristic Evaluation And Human-Centered Design Methods On The BINUS E-Library And Knowledge Center Website

Khalda, Nibraz (Unknown)
Putra, Ditiofernal (Unknown)
Esa Putra , Rizky (Unknown)



Article Info

Publish Date
24 Oct 2025

Abstract

The Library and Knowledge Center (LKC) is one of BINUS University's units with two functions, the library itself and the knowledge center as a supporter of learning, research, and community service. LKC has a website that serves as an e-library (http://library.binus.ac.id), however the website copyright was in 2011, which means that the last website development was about 11 years ago. As a result, some of the existing features and design will need to be updated. In web design, User Interface (UI) and User Experience (UX) are important factors to ensure users can use it comfortably. The usability of LKC's website had to be re-evaluated in order to comply with good UX principles and determine the success rate of the UI implemented that meets user needs. The goal of this research is to identify usability problems on the e-library using Heuristic Evaluation while simultaneously designing a design solution using the Human-Centered Design method based on evaluator feedback, severity ratings, and Google Material Design (guidelines). Based on the heuristic evaluation method by Nielsen it was found that the 10 aspects studied obtained severity ratings of 0 (1 aspect), 1 (6 aspects), 2 (2 aspects), and 3 (1 aspect). Then, a prototype of the design solution is made based on the advice of the evaluator, severity ratings, and Google Material Design (guidelines). The result is comparative analysis between existing design and solution design from the UI and UX perspectives that can be taken into consideration to improve the LKC’s website.

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Journal Info

Abbrev

ji

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology Social Sciences

Description

Jurnal Global Ilmiah merupakan jurnal ilmiah dalam bentuk penelitian dan dapat diakses secara terbuka. Jurnal ini diterbitkan setiap bulan oleh International Journal Labs. Jurnal Global Ilmiah menyediakan sarana untuk diskusi berkelanjutan tentang isu-isu relevan yang termasuk dalam fokus dan ruang ...