Mimbar Administrasi
Vol. 22 No. 2 (2025): Oktober : Jurnal MIMBAR ADMINISTRASI

Digitalisasi Pelayanan Publik di Indonesia: Dampak Ekonomi, Efisiensi Anggaran, dan Inovasi Tata Kelola Pemerintahan

Angelita Margaretha Silitonga, Novia (Unknown)



Article Info

Publish Date
27 Oct 2025

Abstract

This study aims to analyze the impact of digitalization of public services on budget efficiency, governance innovation, and economic growth in Indonesia. Using qualitative methods through a literature review approach, this study explores various academic sources and policies related to the digital transformation of government. The results show that the implementation of the Electronic-Based Government System (SPBE), e-budgeting, and online public services have a positive impact on increasing transparency, accelerating service delivery, and reducing operational costs. Furthermore, digitalization has contributed to the creation of a new economic ecosystem, which in turn strengthens the principles of good governance in government. However, several obstacles remain to be overcome, such as infrastructure inequality, low digital literacy among the public, and weak regulations supporting the application of technology in public services. Therefore, the success of digitalization of public services depends heavily on the readiness of human resources, the strengthening of more inclusive policies, and synergy between government agencies so that digital transformation can be effective, sustainable, and reach all levels of society.

Copyrights © 2025






Journal Info

Abbrev

mia

Publisher

Subject

Environmental Science Social Sciences Other

Description

Jurnal MIMBAR ADMINISTRASI, merupakan jurnal peer review yang di terbitkan oleh FAKULTAS ILMU SOSIAL DAN ILMU POLITIK, Jurnal MIMBAR ADMINISTRASI diterbitkan dua kali dalam setahun. Jurnal ini memberikan akses terbuka langsung ke isinya dengan prinsip bahwa membuat penelitian tersedia secara bebas ...