Journal of Sustainable Tourism and Entrepreneurship
Vol. 6 No. 2 (2025): January

Influence of tour operator’s sustainability practices on tourists’ spending and trip duration

Ronoh, Kipchirchir Samuel (Unknown)
Kipkosgei, Bitok (Unknown)
Ndolo, Urbanus Mwinzi (Unknown)
Mutiga, Marciano (Unknown)
Chemutai, Nancy (Unknown)



Article Info

Publish Date
07 Jan 2025

Abstract

Purpose: This study examines how sustainability practices influence tourists' propensity to spend more time and extend their stay. Research Methodology:  The study involved 114 tour firms and 342 tourists in Nairobi City County, Kenya. Tour operators' sustainability adoption levels were categorized using Z-scores from a compliance checklist, while tourist behavior was assessed through questionnaires. General Linear Models (GLM) were used to analyze the relationship between adoption levels and tourist behavior. Results: The findings of the study reveal that higher levels of sustainability - specifically Very High (VH), high (H), and moderate (M)–are positively associated with increased spending and longer stays. In contrast, low (L) and Very Low (VL) sustainability levels did not significantly affect these behaviors. Limitations: The use of Z-scores for categorization reduces complex data to a single dimension, which may oversimplify subtle differences in the adoption of sustainability practices among tour operators. Contribution: These results offer valuable insights for tour operators and stakeholders, demonstrating that integrating sustainability into business operations not only benefits the environment and local cultures, but also enhances economic outcomes for businesses and destinations.

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Journal Info

Abbrev

JoSTE

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

Description

The scopes of the journal include, but are not limited to, the following fields: Innovation in Tourism and Business •Theoretical underpinnings of innovation management •Innovation marketing strategies •Globalization, innovation and changes •The use of digital technology in tourism and ...