Journal of Digital Marketing and Communication
Volume 5 - Issue 2 - 2025

Beyond the Hype: Social Media Marketing and Purchase Intention in the Indian Cosmetic Industry

Peter, Liya (Unknown)
Mathew, John (Unknown)
George Mannaly Joseph , Christy (Unknown)



Article Info

Publish Date
21 Oct 2025

Abstract

This study explored the influence of Social Media Marketing (SMM) on the PI (PI) of female consumers of branded cosmetic products from the viewpoints of differential age and the possible mediating role of Consumer Scepticism (CS). A sample of 192 women in India was surveyed using a structured questionnaire, and the data were analysed using ANOVA, correlation, and mediation analysis with Hayes’ PROCESS Macro. The results indicated that younger consumers were more positive about SMM than older consumers, who were more sceptical. A significant positive relationship between SMM and PI was found, but CS did not mediate the relationship. The direct path between SMM and PI was significant (β = 0.5839, p < .001), while the indirect effects through CS were not. These findings demonstrated that SMM exerted a direct influence on purchase intentions and that marketers could gain more advantage from SMM by focusing on increasing authenticity and engagement rather than decreasing scepticism.

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Journal Info

Abbrev

jdmc

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

Journal of Digital Marketing and Communication (JDMC) is an international, peer-reviewed journal for conceptual, empirical, and short essays in the area of social media marketing, communication, digital economy, smart tourism, smart cities, e-business, transmedia storytelling, and other closely ...