Hospitality Management and Operations Journal
Vol. 1 No. 1 (2024): Hospitality Management and Operations Journal

Impact of Training and Development Programs Employee to Productivity in Industry Hospitality

Ferdiansah, Rudi (Unknown)



Article Info

Publish Date
07 Dec 2024

Abstract

Industry hospitality face increasingly fierce competition tight and change need fast , demanding customers? improvement quality and productivity employees . Training and development programs employee acknowledged as an important strategy in increase competence , efficiency and satisfaction work , which has an impact directly on performance and power competition company . However , the effectiveness from various training programs This Still need under review more in depth , especially in the sector Hospitality . Research This aiming For evaluate impact of training and development programs to productivity employees in the industry hospitality , with focus on improvement relevant skills? with work , efficiency in serve customers , and satisfaction work . Research This use method quantitative with approach survey . Data collected through questionnaire distributed? to 100 hotel employees who have following training and development programs . Data analysis was carried out use linear regression for determine the impact of training programs to productivity employees . Research results show that the training and development program own influence positive and significant to productivity employees . Employees who participate in this program tend show improvement ability work , efficiency and satisfaction in operate his/her task . Findings This underline importance training sustainable as an improvement strategy quality source Power human in industry hospitality .

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Journal Info

Abbrev

hmoj

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

The scope of the journal includes, but is not limited to: Hospitality Operations Management Hotel and Restaurant Management Tourism Development and Sustainability Customer Service Excellence Technology in Hospitality Human Resource Management in Hospitality Hospitality Marketing and Strategy ...