Jurnal Cahaya Mandalika
Vol. 5 No. 1 (2024): Jurnal Cahaya Mandalika

PENGARUH KEMASAN, HARGA, KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN BERULANG MIXUE SEMARANG

Nadia Ayu Majiid (Unknown)
Rudi Kurniawan (Unknown)
Mahmud (Unknown)
Suhita Whini Setyahun (Unknown)



Article Info

Publish Date
30 Mar 2024

Abstract

The food and beverage business is currently experiencing significant development, many businesses are innovating and developing. The many interesting innovations mean that foreign products are believed to have superior quality, especially in beverage products, many outlets have emerged so there is very tight competition. One of the ice cream products that is currently popular is Mixue ice cream & Tea. This research aims to test and analyze the influence of packaging, price and service quality on repeat purchase decisions of Ice Cream & Tea consumers. The research sample was taken as many as 120 respondents, with data collection methods via Google online forms. This research uses quantitative research. The sampling technique was non-probability sampling, namely purposive sampling, determining the criteria for respondents to be consumers of Mixue Ice Cream & Tea Kota Semarang, aged 17 to 35 years, and had made a minimum of five purchases of Mixue Ice Cream & Tea products. The analysis used is SEM-PLS, with the Smart PLS 4 application as a data analysis instrument. This research has results, namely that packaging, price, purchasing, service quality have a significant influence.

Copyrights © 2024






Journal Info

Abbrev

JCM

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media

Description

This journal is a means of scientific publication to develop knowledge and information. This journal specifically contains the results of research carried out in all scientific fields. Apart from publishing research results, this journal also accepts manuscripts from literature reviews and other ...