Jurnal Satya Informatika
Vol. 9 No. 2 (2024): JURNAL SATYA INFORMATIKA

ANALISIS KUALITAS WEBSITE UNIVERSITAS SATYA NEGARA INDONESIA MENGGUNAKAN MODEL WEBQUAL 4.0

Sibarani, Riama (Unknown)

Article Info

Publish Date
13 Sep 2024

Abstract

Satya Negara Indonesia University has utilized its website as a service platform for disseminating information to the academic community. However, no research has yet analyzed the website's quality from the perspective of user satisfaction. This study aims to evaluate the website using the WebQual 4.0 method, focusing on usability, information quality, and interaction quality, and their impact on user satisfaction. The research involves formulating hypotheses, testing instruments, collecting primary data, and performing statistical analyses, including validity, reliability, normality, correlation, and regression tests. Results indicate that usability is the most significant factor influencing user satisfaction. Improvements in information and interaction quality are recommended to enhance overall website quality and user satisfaction further.

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Journal Info
Jurnal Satya Informatika
Website

Abbrev

jsk

Publisher

Universitas Satya Negara Indonesia

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Library & Information Science Social Sciences Other

Description

Jurnal Satya Informatika adalah informasi yang menyajikan tentang ilmu pengetahuan dan informasi penelitian atau aplikasi penelitian dan pengembangan terkini yang berhubungan dengan bidang Teknologi Informasi yang ada di Univeritas Satya Negara Indonesia (USNI). Jurnal Satya Informatika merupakan ...