Journal of Information System Exploration and Research
Vol. 3 No. 2 (2025): July 2025

Analyzing the Impact of Effort Expectancy and Cognitive Attitudes on The Willingness to Accept ChatGPT

Saputra, Andri (Unknown)
Noraini, Oktafiyani Aisah (Unknown)
Pertiwi, Dwika Ananda Agustina (Unknown)



Article Info

Publish Date
11 Aug 2025

Abstract

This study aims to analyze the impact of Effort Expectancy (EE) adapted from the Unified Theory of Acceptance and Use of Technology (UTAUT) and Cognitive Attitude (CA) from the Theory of Reasined Action (TRA) model on Willingness to Accept (WA) adapted from TAM on ChatGPT. By understanding the relationship between these factors, we can identify effective strategies to increase user acceptance of ChatGPT technology. The research method used is quantitative with multiple linear regression calculations in SPSS. This study obtained 50 respondents with a total of 10 variables but there were 3 main variables. With the final result, Effort Expectancy has no significant effect on Willingness to Accept while Cognitive Attitude has a significant effect on Willingness to Accept. This suggests that users’ perceptions of how easy or difficult it is to use ChatGPT do not influence their decision to accept and use the technology. In this context, users may feel that ease of use is not a major factor influencing their acceptance of ChatGPT. This means that users’ cognitive attitudes—including their beliefs, perceptions, and understanding of the technology—play an important role in their decision to accept and use ChatGPT.

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Journal Info

Abbrev

joiser

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Engineering

Description

Journal of Information System Exploration and Research (JOISER) (e-ISSN: 2963-6361, p-ISSN: 2964-1160) is a journal that publishes and disseminates scientific research papers on information systems to a wide audience, particularly within the information system society. Articles devoted to discussing ...