Agents: Journal of Artificial Intelligence and Data Science
Vol 4 No 2 (2024): March - August

ANALISIS SENTIMEN KOMENTAR PENGGUNA TERHADAP GAME MOBA LOKAPALA DI GOOGLE PLAY STORE MENGGUNAKAN ALGORITMA SUPPORT VECTOR MACHINE

Muiz, Rafiul (Unknown)
Ishar, Rahmat Fajri (Unknown)
Febrianto, Andi (Unknown)
Akbar, Muhammad Nur (Unknown)



Article Info

Publish Date
31 Aug 2024

Abstract

In this modern era, games are heavily influenced by technological advancements. The development of increasingly complex and captivating games can be played online by millions of players worldwide. The gaming industry in Indonesia has shown significant progress with the emergence of various games from local developers, one of which is Lokapala, a Multiplayer Online Battle Arena (MOBA) game that highlights the uniqueness of Indonesian culture. However, this game has received various responses from users on Google Play Store. This study aims to analyze user sentiment towards the Lokapala game on Google Play Store using the Support Vector Machine (SVM) algorithm. User review data were collected and pre-processed through stages such as data cleaning, tokenization, stopwords removal, and stemming. Subsequently, features were extracted using the TF-IDF method. The analysis results show that SVM with Radial Basis Function (RBF) kernel successfully classified user sentiment with an accuracy of 90% from a total of 300 reviews analyzed. This process not only helps in understanding overall user perceptions but also identifies specific aspects of the game that receive appreciation or criticism. Thus, game developers can use the results of this analysis to improve quality and user satisfaction, and strengthen the game's competitiveness in markets.

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Journal Info

Abbrev

agents

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

Description

The AGENTS published the original manuscripts from researchers, practitioners, and students in the various topics of Artificial Intelligence and Data Science including but not limited to fuzzy logic, genetic algorithm, evolutionary computation, neural network, hybrid systems, adaptation and learning ...