Jurnal Psikologi
Vol. 3 No. 1 (2025): November

Efektivitas Pelatihan Komunikasi Aktif terhadap peningkatan keterampilan kepemimpinan di Perusahan x Surabaya

Lubis, Syahmardan (Unknown)
Rini, Amanda (Unknown)



Article Info

Publish Date
03 Nov 2025

Abstract

This study aims to evaluate the effectiveness of active communication training in improving leadership skills among supervisors at Perusahan x Surabaya. The main issue addressed in this organization involves communication barriers between superiors and subordinates, which negatively impact coordination and work motivation. A mixed-methods approach was employed involving 50 participants from the Security and Order Division. Data were collected through interviews, observations, and pre-test and post-test assessments, and analyzed using a paired sample t-test. The results revealed a significant improvement in communication skills after the training, with a value of t = -20.642 and p = 0.000 (p < 0.05). Participants showed enhanced active listening, message clarity, and decision-making transparency. The training effectively strengthened workplace relationships, improved motivation, and fostered a two-way communication culture within the organization.

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Journal Info

Abbrev

pjp

Publisher

Subject

Humanities Biochemistry, Genetics & Molecular Biology Physics Public Health Social Sciences

Description

Jurnal Psikologi is a scientific journal published by Indonesian Journal Publisher. Jurnal Psikologi publishes four issues annually in the months of November, February, May and August. The focus and scope of Jurnal Psikologi include articles concerned with Clinical Psychology, Cognitive Psychology, ...