Jurnal Bisnis dan Pembangunan
Vol. 14 No. 2 (2025): Jurnal Bisnis dan Pembangunan

Preferensi Konsumen Atas Atribut Aplikasi Mobile Banking Bank Syariah Indonesia Menggunakan Analisis Konjoin

Muhammad Ananda Lutgfi Sya’bana (Unknown)
Hairudinor (Unknown)



Article Info

Publish Date
06 Oct 2025

Abstract

Abstract: The research location was chosen in the city of Banjarmasin. 100 respondents were determined and selected using purposive sampling with the criteria of being Bank Syariah Indonesia users who actively use mobile banking. Questionnaires were used to collect conjoint data using a Likert scale. The results of the research show that there are six attributes in the Bank Syariah Indonesia mobile banking application with consumer preferences, namely the attributes of ease of use, level of security, completeness of features, Islamic features, application display design and application error rate, with the most important ranking being the security level attribute of 24.333 %, the application error rate attribute is 21.969%, the ease of use attribute is 20.367%, the online feature completeness attribute is 17.037%, the Islamic feature attribute is 10.234% and the application appearance design attribute is 6.067%. 

Copyrights © 2025






Journal Info

Abbrev

jbp

Publisher

Subject

Decision Sciences, Operations Research & Management Environmental Science Social Sciences

Description

Jurnal Bisnis dan Pembangunan published by Master Program of Business Administration Science Faculty of Social and Pilitical Scaiences Universitas Lambung Mangkurat. This journal focuses on every research dicipline releted to Management, Finance, Marketing, Human Resources, Operation Production, ...