Jurnal Manajemen Pemasaran dan Perilaku Konsumen
Vol. 4 No. 2 (2025)

Bridging Soft Skills and Employability: The Mediating Role of Internship Practices in Developing Future Hospitality Talents

Penggalih, Gibran Bening (Unknown)
Hakim, Abdurrahman (Unknown)



Article Info

Publish Date
14 Nov 2025

Abstract

This study aims to analyze the influence of soft skills on the employability skills of hospitality students in Indonesia, with internship practices as a mediating variable. Employing a quantitative approach through a survey of 150 hospitality students and alumni, the data were analyzed using Structural Equation Modeling-Partial Least Square (SEM-PLS). The findings reveal that soft skills have a positive and significant effect on employability skills, both directly and indirectly through internship practices. Emotional intelligence, teamwork, and time management emerged as the most influential dimensions of soft skills in enhancing work readiness. Well-structured and experience-based internships were found to effectively transform soft skills into practical workplace competencies. This study offers theoretical implications for the development of vocational education curricula and practical implications for the hospitality industry in designing strategic and responsive internship programs aligned with labor market demands.

Copyrights © 2025






Journal Info

Abbrev

jmppk

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Publish all forms of quantitative and qualitative research articles and other scientific studies related to the field of Marketing Management and Consumer ...