Jurnal Bisantara Informatika
Vol. 10 No. 2 (2025): Jurnal Bisantara Informatika (JBI) Vol. 10 No. 2 Tahun 2025

Analysis of Patient Medical Records Using the K-Means Clustering Algorithm Based on Visit Time as a Service Strategy Approach

Mufida Padilla, Eva (Unknown)
Safii, Aidul (Unknown)
Nasution, Indra (Unknown)
Fitri Anugrah, Maisya (Unknown)
Sari Harahap, Nurlina (Unknown)
Syahputra Novelan, Muhammad (Unknown)

Article Info

Publish Date
12 Jan 2025

Abstract

This study develops an analytical framework to optimize service strategies in primary healthcare, focusing on midwifery clinics that use electronic medical records. It employs the K-Means clustering algorithm to segment patients by visit time, diagnosis, and demographic characteristics, addressing the limitations of intuition-based decision-making for fluctuating patient volumes and resource needs. The clustering results provide an objective basis for designing adaptive interventions in staffing schedules, queue management, and pharmaceutical inventory, with the overall aim of improving patient satisfaction and operational efficiency

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Journal Info
Jurnal Bisantara Informatika
Website

Abbrev

bisantara

Publisher

AMIK Parbina Nusantara

Subject

Computer Science & IT

Description

Jurnal Penelitian Bisantara Informatika adalah sebuah publikasi ilmiah yang memfokuskan pada bidang teknologi informasi, sistem informasi, dan komputer. Jurnal ini menekankan pada penelitian terkait dengan pengembangan teknologi informasi dan aplikasinya dalam kehidupan sehari-hari. Tujuan dari ...