Journal Science Innovation and Technology (SINTECH)
Vol. 6 No. 1 (2025): SINTECH JURNAL BULAN NOVEMBER 2025

Pengaruh Atribut dan Layanan Terhadap Keputusan Berkunjung dan Kepuasan Wisatawan di Agrowisata Subak Jatiluwih Tabanan: Pengaruh Atribut dan Layanan Terhadap Keputusan Berkunjung dan Kepuasan Wisatawan di Agrowisata Subak Jatiluwih Tabanan

Maharani, Sherina Agatha (Unknown)
Sukendar, Ni Made Classia (Unknown)



Article Info

Publish Date
02 Nov 2025

Abstract

Jatiluwih Subak Agrotourism is a leading tourist destination in Bali, renowned for its terraced rice fields and traditional subak irrigation system, which has been recognized by UNESCO as a world cultural heritage site. This study aims to (a) analyze the influence of attributes and services on the decision to visit; (b) analyze the influence of attributes and services on satisfaction; (c) analyze the influence of the decision to visit on satisfaction; (d) analyze the influence of attributes on satisfaction through the decision to visit as a mediating variable; (e) analyze the influence of services on satisfaction through the decision to visit as a mediating variable. This study used qualitative and quantitative approaches, using a survey method using questionnaires distributed to 100 tourist respondents visiting Jatiluwih Subak Agrotourism. Technique analysis used was Structural Equation Modeling with SmartPLS 4.1.1 software. The results showed that (a) attributes significantly influenced the decision to visit; (b) services significantly influenced the decision to visit; (c) attributes significantly influenced satisfaction; (d) services had no significant effect on satisfaction; (e) the decision to visit significantly influenced satisfaction. (f) attributes do not significantly influence satisfaction through the decision to visit as a mediating variable; (g) services significantly influence satisfaction through the decision to visit as a mediating variable. Thus, it is suggested that attribute management and improving service quality are important to increase tourist attractiveness and satisfaction.

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Journal Info

Abbrev

SINTECH

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering

Description

Ruang lingkup Journal Science Innovation and Technology(SINTECH) meliputi bidang Teknik Industri dalam lima konsentrasi yaitu Manajemen Industri, Teknik Produksi, Riset Operasi, Sistem Manufaktur dan Ergonomika. Bidang Agribisnis dalam tiga konsentrasi yaitu Manajemen Agribisnis, Ekonomi Pertanian, ...