Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)
Vol 9 No 3 (2025): ON GOING

BUILDING BRAND LOYALTY IN K-POP ACCESSORIES : THE ROLE OF ENTERTAINMENT, INTERACTIVITY, TRENDINESS, AND EWOM

Listinasari, Meita (Unknown)
Siahaya, Janice Carysa (Unknown)



Article Info

Publish Date
25 Nov 2025

Abstract

This research explores how entertainment, interactivity, trendiness, and electronic word of mouth (eWOM) affect brand loyalty, with brand awareness and perceived quality serving as mediating variables, within the niche market of K-Pop-themed accessories. The study applies a quantitative explanatory approach and gathers data from 112 Lookcals consumers in Surabaya using snowball sampling with analysis conducted using SPSS 22. Results reveal that brand loyalty is significantly influenced by both brand awareness and perceived quality, with perceived quality having the stronger effect. Perceived quality is significantly driven by entertainment, interactivity, and trendiness, whereas brand awareness is mainly shaped by interactivity and trendiness. eWOM shows no significant direct effect on either mediator. These findings highlight the strategic importance of product quality, trend alignment, and interactive engagement in fostering loyalty within fandom-driven markets, offering theoretical contributions to experiential marketing literature and practical insights for local brands in globalized cultural industries.

Copyrights © 2025






Journal Info

Abbrev

mea

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen, Ekonomi dan Akuntansi (MEA) Diterbitkan oleh Lembaga Penelitian & Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi (STIE) Muhammadiyah Bandung dimaksudkan sebagai media informasi dan forum pengkajian bidang ilmu Akuntansi, Manajemen, Bisnis dan Ekonomi. Jurnal ini berisikan ...