Asian Journal of Environmental Research
Vol. 2 No. 3 (2025): Available online

Hedonic Experience and Behavioral Control as Predictors of Mobile Banking Continuance: Empirical Evidence from BRImo Users in Indonesia

Hamdani, Hamdani (Unknown)
Putri , Noor Emiliani (Unknown)
ST Nurhasanah (Unknown)
Andi Nurhasanah (Unknown)
Andi Syarifuddin (Unknown)
Syachrul, Syachrul (Unknown)



Article Info

Publish Date
26 Nov 2025

Abstract

Mobile banking has become one of the most transformative innovations in the financial technology landscape, yet sustaining users' continuance intention remains a major challenge for digital banking providers. This study aims to analyze the influence of perceived enjoyment and behavioural control on users' continuance intention to use BRImo, a leading mobile banking application in Indonesia. Employing a quantitative explanatory design, data were collected from 100 BRImo users in Samarinda using a structured Likert-scale questionnaire distributed both offline and online. The instrument passed validity and reliability testing, and data were analyzed using multiple linear regression, accompanied by t-tests, F-tests, and R² evaluation. The findings indicate that both perceived enjoyment and behavioural control exert a positive and significant effect on continuance intention (β = 0.346; p = 0.002 and β = 0.404; p = 0.000, respectively). The simultaneous influence of the two variables was confirmed through the F-test (F = 76.190; p < 0.001). The model demonstrates strong explanatory power, with an R² value of 0.603, indicating that the two predictors explain 60.3% of users' continuance intention, while the remaining 39.7% may be attributed to variables such as trust, satisfaction, habit, and service quality. These results highlight the critical roles of hedonic experience and perceived behavioural control in shaping post-adoption behaviour in mobile banking services. The study extends the applicability of TAM and TPB in a post-adoption context and provides practical implications for digital banking providers to enhance user experience, emotional engagement, and perceived control to strengthen long-term usage.

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Journal Info

Abbrev

ajer

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Materials Science & Nanotechnology Medicine & Pharmacology

Description

Asian Journal of Environmental Research (AJER) is an International journal with a frequency of 3 (three) times a year, published by the Science Tech Group. Manuscripts submitted must be original Research Articles and Literature Reviews that aim to contribute to and disseminate sustainable updates. ...