Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA)
Vol.6, No.2 (2025): December 2025

An analysis of job satisfaction as mediator to employee retention at bank employee

Dini, Yuli Indah Fajar (Unknown)
Kurniawan, Eugene (Unknown)



Article Info

Publish Date
24 Nov 2025

Abstract

This study analyzes the effects of work environment, job security, and transformational leadership on employee retention, with job satisfaction as a mediating variable among Bank Perkreditan Rakyat (BPR) employees in Batam City. This quantitative study involved 205 BPR employees in Batam City. Data were collected through Google Forms questionnaires and analyzed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method with SmartPLS 3.0 software. Findings indicate that work environment, job security, and transformational leadership positively influence job satisfaction. This elevated job satisfaction subsequently enhances employee retention, confirming the mediating role of job satisfaction in these relationships. This research contributes novel insights by empirically testing the mediating role of job satisfaction in the banking context, which faces high turnover rates and unique organizational pressures. The findings offer practical implications for human resources management in the financial sector to design more effective employee retention strategies.

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Journal Info

Abbrev

j-mae

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Tujuan dari publikasi Jurnal Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) adalah untuk menyebarluaskan hasil penelitian dan pemikiran konseptual atau ide-ide yang telah dicapai di bidang manajemen, akuntansi, dan bisnis kewirausahaan. Jurnal E-BISMA mempunyai e-ISSN (2774-8804) dan p-ISSN ...