<![CDATA[This study examines the influence of the Family Hope Program (Program Keluarga Harapan/PKH) on community satisfaction in Payaroba Village. PKH, as a conditional cash transfer program initiated by the Indonesian government, aims to improve the welfare of low-income households by providing financial assistance tied to health, education, and social requirements. Despite its national implementation, levels of satisfaction among beneficiaries can vary across regions depending on program delivery, transparency, and the responsiveness of local facilitators. Using a quantitative descriptive approach supported by survey data from PKH beneficiary households in Payaroba Village, this research analyzes the extent to which program components—such as accuracy of targeting, timeliness of assistance, communication effectiveness, and facilitator performance—affect overall community satisfaction. The results show that the majority of beneficiaries perceive PKH as beneficial in alleviating financial burdens, improving access to basic services, and supporting household needs. However, several concerns remain related to administrative delays, uneven information dissemination, and occasional mismatches in beneficiary inclusion. The findings indicate that PKH has a positive and significant impact on community satisfaction, with program transparency and facilitator support emerging as the strongest contributing factors. Enhancing communication channels, improving data accuracy, and strengthening monitoring mechanisms are recommended to further increase satisfaction and ensure sustainable program effectiveness in Payaroba Village.]]>
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