JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS
Vol 10 No 1 (2025): Jurnal Nusantara Aplikasi Manajemen Bisnis

Analisis EWOM, Citra Merek, Dukungan Selebriti, dan E-Referral dalam Pembelian Produk Fashion Muslim di E-Commerce

Subkhan, Farid (Unknown)
Firdaus, Astrid Callista (Unknown)



Article Info

Publish Date
06 May 2025

Abstract

Research Aim: To examine the impact of EWOM, brand image, celebrity endorsement, and e-referral on purchasing decisions for Muslim fashion products through E-Commerce. Method: A mixed-method approach with 150 quantitative respondents and 20 qualitative participants in Jakarta, Depok, Bekasi, Bogor, and Tangerang. SPSS was used for analysis. Findings: This study suggests celebrity endorsement significantly impacts customer purchases of Muslim fashion products through E-Commerce. Theoretical Contribution: This study provides a new theoretical contribution by demonstrating that digital marketing communication variables such as e-referral, brand image, and EWOM cannot work alone to influence purchase decisions but must be combined with celebrity endorsement. Practical Implications: E-Commerce businesses should maximize collaborations with celebrity endorsers to boost market penetration and consumer trust. Research limitation: Limited to specific regions and four marketing variables, suggesting future research on other factors influencing online purchasing decisions.

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Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Nusamba is a peer review journal published by Department of Management and the media for researchers and lecturers who will publish the results of their research. The aim of the Journal is to facilitate scientific publication of the results of researches in Indonesia and participate to ...