JTIULM (Jurnal Teknologi Informasi Universitas Lambung Mangkurat)
Vol. 10 No. 1 (2025)

Evaluating Recommendation Accuracy in E-Commerce: A Comparison Between Content-Based and Collaborative Filtering Methods

Muhammad Fajrian Noor (Universitas Lambung Mangkurat)
Sofyar (Faculty of Science Technology and Health Universitas Nahdlatul Ulama South Kalimantan)
Siti Aminah (Faculty of Science Technology and Health Universitas Nahdlatul Ulama South Kalimantan)



Article Info

Publish Date
30 Apr 2025

Abstract

Product recommendation systems play an important role in helping users find products that match their interests and needs on e-commerce platforms. This research aims to compare the effectiveness of two popular methods in recommendation systems, namely Content-Based Filtering and Collaborative Filtering. The research method used is quantitative with data collection through questionnaires which are then analysed using evaluation metrics such as precision, recall, and F1-score to measure the accuracy level of each method. The results show that Content-Based Filtering provides more accurate recommendations than Collaborative Filtering in the context of this research. This finding indicates that product characteristics relevant to user preferences have a more dominant influence in generating appropriate recommendations, compared to other user preferences. This research makes an important contribution to the development of a more effective recommendation system to improve user experience in finding relevant products on e-commerce platforms. Thus, the results of this study can serve as a reference for recommendation system developers in choosing the most suitable method to improve user satisfaction and system performance.

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Journal Info

Abbrev

jtiulm

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Engineering

Description

Jurnal Teknologi Informasi Universitas Lambung Mangkurat (JTIULM) is intended as a media for scientific studies on the results of research, thinking and analytical-critical studies regarding research in Systems Engineering, Informatics / Information Technology, Information Management and Information ...