Desain dan Pengembangan Aplikasi Mobile Daur Ulang Sampah di Kota Surabaya dengan Metode Design Thinking

Maorisha Virginia (Fakultas Ilmu Komputer, Prodi Sistem Informasi, Universitas Narotama, Kota Surabaya, Indonesia, 60117)
Made Kamisutara (Fakultas Ilmu Komputer, Prodi Sistem Informasi, Universitas Narotama, Kota Surabaya, Indonesia, 60117)
Achmad Zakki Falani (Fakultas Ilmu Komputer, Prodi Sistem Informasi, Universitas Narotama, Kota Surabaya, Indonesia, 60117)

JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer)
Vol. 7 No. 1 (2025): Juni 2025

The issue of waste management in Surabaya City remains a challenge that requires innovative, technology-based solutions. The aim of this research is to design and develop a mobile application that supports waste recycling in order to enhance community engagement and improve waste management in a more effective and sustainable manner. This study employs the Design Thinking method to formulate problem-solving approaches, understand user needs, and test the effectiveness of the proposed design. The mobile application design and development process involves five stages: empathize, define, ideate, prototype, and test. The research results in a prototype application equipped with key features such as recycling education, location-based waste pick-up and drop-off services, and a loyalty points system to reward users. The presence of this application is expected to increase public awareness of sorting and recycling waste and contribute to environmental sustainability programs in Surabaya City.