This study aims to examine job stress as an intervening variable in the relationship between the work environment, work conflict, and employee performance at Kayumanis Nusa Dua Private Villa & Spa. The respondents were selected using a disproportional random sampling technique, where 50% of the sub-populations were sampled, resulting in a total of 119 employees. The analysis was conducted using path analysis to test the research hypotheses. The findings revealed the following: 1) The work environment negatively and significantly affected employee job stress; 2) Work conflict positively and significantly influenced employee job stress; 3) The work environment had a positive and significant effect on employee performance; 4) Work conflict had a negative and significant impact on employee performance; 5) Job stress negatively and significantly affected employee performance; 6) Job stress mediated the relationship between the work environment and employee performance; and 7) Job stress also mediated the effect of work conflict on employee performance at Kayumanis Nusa Dua Private Villa & Spa. Based on these results, it is recommended that the management of Kayumanis Nusa Dua Private Villa & Spa focus on improving the work environment, reducing work conflicts, and minimizing job stress to enhance employee performance.
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