Amal: Jurnal Ekonomi Syariah
Vol. 7 No. 2 (2025): Desember

Terjebak Simbol, Tertinggal Akses: Analisis Multiperspektif Hambatan Sistemik dalam Perbankan Syariah di Kota Padang

Divana Yuliant (Politeknik Negeri Padang)



Article Info

Publish Date
26 Dec 2025

Abstract

This study aims to identify systemic barriers hindering the development of Islamic banking in Padang City through a qualitative, multiperspective approach. Primary data were collected via in-depth interviews with key stakeholders, including regulators (OJK, BI, MUI), practitioners (BSI, BTN Syariah), academics, and customers. Thematic analysis, supported by NVivo 12 Plus, revealed four major challenges: suboptimal digitalization, low levels of public understanding and financial literacy, limited-service infrastructure, and negative public perception of Islamic banking. Based on these findings, the study proposes three strategic recommendations: enhancing community-based public education, expanding the reach of service infrastructure, and optimizing integrated digital transformation. The novelty of this research lies in its grounded, multi-stakeholder field approach, offering a contextual and actionable understanding of the systemic challenges faced by Islamic banking in Muslim-majority regions. Keywords: Islamic banking; literacy; digitalization; Padang City; multiperspective

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Journal Info

Abbrev

amal

Publisher

Subject

Economics, Econometrics & Finance

Description

Amal: Jurnal Ekonomi Syariah mempublikasi artikel ilmiah hasil penelitian yang memuat kajian seputar Ekonomi Bisnis, Ekonomi Manajemen, Ekonomi Pembangunan, dan Ekonomi Syariah. Amal: Jurnal Ekonomi Syariah dikelola oleh Fakultas Sariah dan Ekonomi Islam Institut Agama Islam Negeri (IAIN) Ambon. ...