Pendas : Jurnah Ilmiah Pendidikan Dasar
Vol. 10 No. 04 (2025): Volume 10 No. 04 Desember 2025 In Published

ANALISIS KOMUNIKASI ORGANISASI DALAM PENGAMBILAN KEPUTUSAN DI UKM SENI TILAWAH AL-QUR’AN




Article Info

Publish Date
30 Dec 2025

Abstract

This study aims to understand how organizational communication affects the decision-making process in the Al-Qur'an Recitation Arts Student Activity Unit (UKM). Communication is very important in organizations because through good communication, information can be conveyed clearly and each member can understand their roles and responsibilities. This study uses a qualitative approach by conducting semi-structured interviews with administrators, trainers, and active members of the club. Informants were selected purposively based on their experience and involvement in organizational activities. The data obtained was then analyzed using thematic analysis techniques to identify communication patterns and factors that influence the decision-making process. The results of the study show that formal, informal, vertical, and horizontal communication play a major role in the smooth running of the decision-making process. Clear and open communication helps prevent misunderstandings, speeds up the delivery of information, and improves cooperation among members. However, the study also found several obstacles, such as differences in perception, irregular communication flows, and members who are still hesitant to express their opinions. These obstacles result in delays or suboptimal decisions. This study concludes that effective organizational communication is essential to support accurate and efficient decisions. Therefore, SMEs need to improve their internal communication mechanisms so that the decision-making process can run more smoothly.

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Journal Info

Abbrev

pendas

Publisher

Subject

Other

Description

Pendas : Jurnah Ilmiah Pendidikan Dasar is a journal published twice a year, namely in June and December that aims to be a forum for scientific publications to pour ideas and studies complemented with the results of research related to primary school education. To achieve this, basic education ...