Ilmu Administrasi Publik
Vol 15, No 2 (2025)

Optimization Of Business Strategy Through Performance Measurement With KPIS and The Utilization Of Digital Technology In Addressing External And Internal Environments

Havizh, Muhammad (Unknown)
wiansih, Leni (Unknown)
Riandi, Arif (Unknown)
Supratikta, Hadi (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

This study aims to analyze the optimization of business strategy through performance measurement using Key Performance Indicators (KPIs) and the utilization of digital technology in addressing challenges from both external and internal environments. The rapid development of digital technology and changing market dynamics require companies to continually evaluate and adjust their strategies. KPIs serve as a measurement tool that allows businesses to monitor and analyze their performance in various aspects such as financial, operational, and customer satisfaction. This research examines how the application of digital technology, such as information systems and data analytics, can support more effective and efficient performance measurement processes. Additionally, the study highlights the importance of understanding the company's external and internal conditions, which include market trends, government policies, as well as organizational resources and culture. The findings of this research indicate that the integration of KPIs with digital technology provides significant competitive advantages, enabling companies to be more responsive to challenges and seize available opportunities. Therefore, business strategies based on clear performance measurement and the utilization of digital technology are key to achieving sustainability and optimal business growth.

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Journal Info

Abbrev

iap

Publisher

Subject

Economics, Econometrics & Finance Other

Description

Jurnal ini akan tetap diterbitkan dua kali dalam setahun yang akan menghadirkan tulisan ilmiah dalam bidang ilmu administrasi publik. Jurnal ini adalah media publikasi untuk menyalurkan karya ilmiah para dosen, teoritisi dan praktisi di bidang administrasi publik, serta pemerhati administrasi ...