JMAEKA: Jurnal Manajemen Ekonomi Akuntansi
Vol 2 No 1 (2025): Desember 2025 - Februari 2026

Pengaruh Attitude Towards Platfrom Shopee Dan Electronic Word Of Mouth (E-Wom) Terhadap Minat Beli Generasi Z : The Influence of Attitudes Towards the Shopee Platform and Electronic Word of Mouth (E-WOM) on Generation Z's Purchasing Interest

Salsabila, Nabila (Unknown)
Lestari, Tri (Unknown)



Article Info

Publish Date
06 Oct 2025

Abstract

 The development of digital technology has changed people's consumption patterns, especially among Generation Z who were born and raised in the digital era. E-commerce is one of the fastest growing sectors, with Shopee being one of the most popular platforms in Indonesia. However, there is still a gap in understanding how attitude towards the platform and electronic word of mouth (e-WOM) affect Generation Z's purchase intention. This study aims to analyze the influence of attitude towards the Shopee platform and e-WOM on Generation Z's purchase intention. The method used in this research is a survey by distributing questionnaires to 80 respondents who are active Shopee users. The data collected was analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the relationship between variables. The results showed that a positive attitude towards the Shopee platform had a significant effect on purchase intention, with a T-statistic value of 3,764 and a P-value of 0.000. In addition, e-WOM also has a positive and significant effect on purchase intention, with a T-statistic of 2.497 and a P-value of 0.013. Simultaneously, these two variables explain 27.3% of the variation in Generation Z's purchase intention. These findings provide important implications for Shopee managers to continuously improve user experience and utilize e-WOM as a marketing strategy.

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Journal Info

Abbrev

JMAEKA

Publisher

Subject

Humanities Economics, Econometrics & Finance

Description

Jurnal MAEKA (Manajemen, Ekonomi, dan Akuntansi) cakrawarti didedikasikan untuk mempublikasikan penelitian di bidang Manajemen, Ekonomi, dan Akuntansi. Jurnal ini memiliki cakupan yang luas dengan topik-topik yang relevan di bidang Manajemen, Ekonomi, dan Akuntansi diantaranya; Manajemen Sumber Daya ...