<![CDATA[In flexible-packaging manufacturing, manual reporting dramatically delays synchronization with the ERP — and that means operational latency and traceability issues. The proposed work is the design, implementation, and validation of a fault-tolerant Telegram bot interconnected with Odoo 14 for six production departments. Our bot architecture that combines conversational workflows with schema-based validation and XML-RPC for slow, large payloads, enables accurate and timely reporting. In a four-week pilot with 1,066 production entries, we achieved 98.7% field completeness and lowered reporting latency to less than 2 minutes. Manual baselines received 75% more requests for corrections. At disconnected state, the layered middleware of the system abstracted retry logic and media ingestion. Both SDG 9 (Resilient infrastructure, including ) and SDG 12 (Continue to reduce production waste at source, including consumables) are connected to the work presented here which evidence the feasibility of automatic conversational interfaces with a computer in the manufacturing informatics domain, and provide pathways towards scalable digital transformation and sustainability in the small-to-medium industry sector.]]>
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