Journal of Consumer Science
Vol. 10 No. 3 (2025): Journal of Consumer Sciences

From Intention to Action: How Boycott Motivation Influences Consumer Behavior toward Israel-Affiliated Brands

Andriani Kusumawati (Faculty of Administration Science, Department of Business Administration, Brawijaya University, Malang, Indonesia)
Rasya Safira Ishamiyya (Faculty of Administration Science, Department of Business Administration, Brawijaya University, Malang, Indonesia)



Article Info

Publish Date
31 Dec 2025

Abstract

Background: The dynamics of global politics can profoundly impact international trade. The Israel–Palestine conflict has sparked renewed interest, prompting global criticism of Israel's human rights violations. The conflict has also sparked a boycott campaign in Indonesia. Purpose: This study examines the effects of motivations for boycotting, classified by trigger, promoters, and inhibitors, on boycott intentions and their impact on boycott behavior. Method: The study employs a quantitative research design and uses a purposive sample of 185 participants. Data were collected through a survey that distributed questionnaires to respondents. The data analysis employed descriptive statistics and Partial Least Squares-Structural Equation Modelling (PLS-SEM). Findings: The findings indicate a positive influence of subjective norms, self-enhancement, and perceived behavioral control on boycott intention. Counter-arguments demonstrate an adverse effect. Neither animosity nor brand image affects boycott intention. Firm boycott intention significantly impacts behavior. Conclusions: The study reveals that the primary factor affecting an individual’s intention to boycott is the ability to carry it out. Moreover, individuals who feel that boycotting can elevate their self-esteem are more inclined to participate. Research Implication: Companies should communicate more proactively. They should explain their stance on politics and issues without contradicting their values. Having clear ethics and empathy can help maintain consumer trust during boycotts.  

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Journal Info

Abbrev

jcs

Publisher

Subject

Social Sciences

Description

Journal of Consumer Sciences (JCS) focuses on the studies of consumer behavior and family economics. Research findings are expected to provide implication for business community and organizations, public policy, consumer education, consumer empowerment, community, non-government organization ...