<![CDATA[Security guards play a strategic role in maintaining security and comfort in various institutions and companies. PT. GADA 86, as a security service provider, has a crucial responsibility to improve service quality through education and training activities to support security guard performance and develop competent human resources. The objectives of this study include: (1) to understand the education and training, performance, and competency of human resources at PT. GADA 86; (2) to understand the effect of education and training on security guard performance, with human resource competency as a mediator at PT. GADA 86. The research method used is descriptive quantitative, with data collected using questionnaires distributed to members of the PT. GADA 86 security unit, which were then processed using the SPSS program. The data analysis technique in this study used path analysis. The results show that education and training influence security guard performance, education and training influence human resource competency, and education and training influence security guard performance at PT. GADA 86, with human resource competency as a mediator. Based on the analysis of direct and indirect influences, it is known that the direct influence is greater than the indirect influence.]]>
Copyrights © 2025
