<![CDATA[This study aims to determine the effect of marketing mix and customer value on customer satisfaction at UMKM Teras Kelapa and Bakso Solo Raya in Padang City. This research uses a descriptive quantitative method with purposive sampling technique involving 96 respondents. Data was collected using questionnaires and analyzed using multiple linear regression, t-test, F-test, and coefficient of determination. The results showed that both marketing mix and customer value had significant effects on customer satisfaction, either partially or simultaneously. The resulting regression model is Y = 5.301 + 0.360X1 + 0.365X2 + e. The coefficient of determination was 39%, while the remaining 61% is influenced by other factors not included in the model. The study emphasizes the importance of effective marketing strategies and the creation of customer value in enhancing customer satisfaction.]]>
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