Jurnal Ilmu Hukum The Juris
Vol. 9 No. 2 (2025): JURNAL ILMU HUKUM : THE JURIS

ANALISIS PERLINDUNGAN HUKUM TERHADAP KONSUMEN DALAM JASA TITIP ONLINE KOSMETIK DAN PERAWATAN KULIT PADA MASA PANDEMI COVID-19

Virgin G, Violeta (Unknown)
Abustan (Unknown)



Article Info

Publish Date
13 Dec 2025

Abstract

This study aims to examine the construction of personal shopping services and the potential legal consequences faced by consumers of overseas online personal shopping services, such as counterfeit goods, delivery delays, and expired cosmetic products caused by delays or falsification. These issues may arise due to negligence and fraud by personal shoppers, which remain unavoidable to this day. Legally, online purchases may be delivered to a trusted individual or user of the online service. Consumer protection for entrusted service users in online transactions is based on Article 4 of Law No. 8 of 1999 on Consumer Protection. Protection for consumers against defective agreements and/or defective goods grants consumers the right to compensation if they declare that the quality or quantity of goods or services consumed does not match what was offered by the seller. Consumers also have the right to legal dispute resolution. Consumer protection in Islamic law is crucial as it concerns public interests and the relationship between humans and Allah. Islam views this protection as a duty of the state, both vertically (with Allah) and horizontally (with fellow humans), ensuring that goods circulating in the market comply with Islamic principles.

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Journal Info

Abbrev

juris

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

JURNAL ILMU HUKUM "THE JURIS" adalah Jurnal ilmiah yang diterbitkan secara berkala oleh SEKOLAH TINGGI ILMU HUKUM AWANG LONG, SAMARINDA. Pemilihan dan penggunaan kata THE JURIS dimaksudkan untuk menunjukkan pemetaan lingkup ide dan gagasan dari para praktisi, akademisi, dan ilmuan hukum yang ...