International Journal of Health Sciences
Vol. 3 No. 4 (2025): IJHS : International Journal of Health Sciences

Effectiveness Of The Accreditation Program On Improving The Quality Of Services At Community Health Center X

Herdiani, Rini (Unknown)
Pannyiwi, Rahmat (Unknown)
Ramli, Rachmat (Unknown)



Article Info

Publish Date
20 Dec 2025

Abstract

The community health center accreditation program is a government effort to continuously improve the quality of primary health care services. Accreditation emphasizes quality improvement, patient safety, and service performance. This study aims to determine the effectiveness of the accreditation program in improving service quality at Community Health Center X. This study used a quantitative design with a cross-sectional approach. The research sample consisted of 50 respondents consisting of community health center patients, selected using accidental sampling techniques. Data were collected using a service quality questionnaire based on SERVQUAL dimensions. Data analysis used the Chi- Square test. The results of the study showed that there was a significant relationship between the implementation of the accreditation program and the improvement of service quality at Community Health Center X with a p value <0.05. The conclusion of this study is that the accreditation program is effective in improving the quality of health services at Community Health Center X.

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Journal Info

Abbrev

IJHS

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

International Journal of Health Sciences (IJHS) is an international peer-reviewed journal published by the Association of Teachers and Lecturers throughout Indonesia. This Journal of Health Sciences is open access and aims to share and promote the quality of community services by applying science ...