International Journal of Health Sciences
Vol. 3 No. 4 (2025): IJHS : International Journal of Health Sciences

The Relationship Between Midwive's Interpersonal Communication And Patient Satisfaction With Midwifery Services

Mutiah, Cut (Unknown)
Rahmat, Rezqiqah Auliah (Unknown)



Article Info

Publish Date
30 Dec 2025

Abstract

Interpersonal communication is an important component in midwifery services because it plays a role in building a therapeutic relationship between midwives and patients. Effective communication can increase trust, comfort, and patient satisfaction with the services received. This study aims to determine the relationship between midwives' interpersonal communication and patient satisfaction with midwifery services. The research method used is quantitative research with a descriptive analytical design and a cross-sectional approach. The study sample consisted of 100 patients who received midwifery services at health facility X. Data collection was carried out using an interpersonal communication questionnaire and a patient satisfaction questionnaire. Data analysis was carried out using the chi-square test. The results showed a significant relationship between midwives' interpersonal communication and patient satisfaction (p < 0.05). The conclusion of this study is that the better the midwive's interpersonal communication, the higher the level of patient satisfaction with midwifery services.

Copyrights © 2025






Journal Info

Abbrev

IJHS

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

International Journal of Health Sciences (IJHS) is an international peer-reviewed journal published by the Association of Teachers and Lecturers throughout Indonesia. This Journal of Health Sciences is open access and aims to share and promote the quality of community services by applying science ...