Contemporary Studies in Economic, Finance and Banking (CSEFB)
Vol. 4 No. 4 (2025)

Analysis of Factors Influencing Fintech Service Adoption in Indonesia: A Study of DANA Digital Payment Service

Maharani, Adellia Rose Maya (Unknown)
Dias Satria (Unknown)



Article Info

Publish Date
12 Dec 2025

Abstract

This study aims to analyze the factors influencing the adoption of DANA fintech services in Indonesia. A quantitative approach was applied, using an online questionnaire distributed to 385 respondents. Generation Y and Z are used ase one of the criteria for the dominant group of digital service users. Data were analyzed using (SEM-PLS). The independent variables tested include perceived ease of use, perceived usefulness, attitude, financial literacy, user innovativeness, and government support. The results show that perceived ease of use, perceived usefulness, attitude, financial literacy, and user innovativeness have a significant effect on DANA adoption. Government support has no significant influence. These findings provide insights for fintech developers and policymakers to enhance digital financial service adoption more effectively.

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Journal Info

Abbrev

csefb

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Publish all forms of quantitative and qualitative research articles as well as other scientific studies related to the fields of Economics, Finance, and ...