Journal Integration of Social Studies and Business Development
Vol. 3 No. 2 (2025)

Evaluating Social Return on Investment (SROI) in a Corporate Social Responsibility Program for Riverside SMEs in Post-Pandemic Indonesia: Evidence from the Extractive Sector

Annur, Fajri (Unknown)



Article Info

Publish Date
20 Dec 2025

Abstract

This study evaluates the social, economic, and environmental value generated by a corporate social responsibility (CSR) initiative implemented by a major extractive-industry firm to support riverside micro-entrepreneurs in post-pandemic Indonesia. Utilizing the Social Return on Investment (SROI) framework developed by Social Value UK, the research adopted a mixed-methods approach, combining interviews, focus group discussions, and secondary data collected from 2020 to 2023. The SROI analysis revealed that the program generated a total social benefit of IDR 5.56 billion against an investment of IDR 4.52 billion, yielding an SROI ratio of 1.23. Key outcomes included increased SME turnover, improved hygiene practices verified through certification, and strengthened community resilience. The Theory of Change (ToC) and a self-developed Social Ripple Effect Model for Riverside Micro-Entrepreneurship (SREM-RM) were applied to trace transformation pathways from inputs to long-term impacts. The findings highlight the strategic role of CSR in empowering micro-enterprises during crisis recovery and provide methodological insights for integrating SROI with ToC in impact evaluation. Policy implications emphasize the importance of digital inclusion, institutionalized support systems, and expanded access to microfinance for sustainable SME development.

Copyrights © 2025






Journal Info

Abbrev

JISSBD

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

Journal Integration of Social Studies and Business Development (JISSBD) is an international, multidisciplinary, open-access journal aiming to promote and enhance research in all social studies and business development fields. It publishes peer-reviewed articles and encourages an interchange between ...