JSAI (Journal Scientific and Applied Informatics)
Vol 9 No 1 (2026): Januari

Analisis Sentimen Aplikasi MPStore Menggunakan Algoritma Logistic Regression dan LDA

Tia Arlin Dita (Unknown)
Ali Ibrahim (Unknown)
Rizka Rahmadhani (Unknown)
Mira Afrina (Unknown)



Article Info

Publish Date
30 Dec 2025

Abstract

The rapid growth of the digital economy encourages user satisfaction as the key to successful application innovation. Within technopreneurship, understanding user sentiment is essential for sustainable product development. This study aims to analyze sentiment and identify the deter-minants of user satisfaction regarding the MPStore application based on reviews from the Google Play Store. Review data were collected via scraping and analyzed using Logistic Regression (LR) for sentiment classification (positive, negative, neutral) also Latent Dirichlet Al-location (LDA) for satisfaction topic extraction. The result shows that the LR model achieved an accuracy of 88.5%. The LDA analysis also successfully revealed eight main topics, includ-ing ease of use, transaction speed, and technical obstacles (errors, login, balance issues). Over-all, a majority of users hold a positive perception of MPStore's efficiency and ease of transac-tions. This study concludes that the combination of sentiment analysis and topic modeling is effective for explaining the level of user satisfaction and providing a strategic foundation for digital application developers.

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Journal Info

Abbrev

JSAI

Publisher

Subject

Computer Science & IT

Description

Jurnal terbitan dibawah fakultas teknik universitas muhammadiyah bengkulu. Pada jurnal ini akan membahas tema tentag Mobile, Animasi, Computer Vision, dan Networking yang merupakan jurnal berbasis science pada informatika, beserta penelitian yang berkaitan dengan implementasi metode dan atau ...