Journal of Business on Hospitality and Tourism
Vol. 11 No. 1 (2025): June 2025

From Classroom to Career: Assessing Job Match and Competency Relevance Among Hospitality and Tourism Graduates in the Philippines

Maravilla, Vicente Jr Salado (Unknown)
Gidayawan, Myrla Mercedes (Unknown)
Anticuando, Demetrio S. (Unknown)
Gantalao, Cecil S. (Unknown)
Bastasa, Kriszia Dimpsy (Unknown)
Resos, Jannalou Lao (Unknown)
Dela Pena, Cris Edren (Unknown)
Collamar, Nelson B. (Unknown)
Remonde, Ava Mella (Unknown)



Article Info

Publish Date
14 Jan 2026

Abstract

Graduate employability remains a critical policy concern in the Philippines, where studies indicate a persistent job-skill mismatch despite high enrollment in service-sector degree programs. This tracer study examines the labor market outcomes of 100 graduates (2017–2022) from the Department of Hospitality and Tourism at the University of San Carlos (USC), a CHED-recognized Center for Development. Using the standardized CHED Tracer Study Instrument, the research assesses job match, time-to-employment, and the workplace relevance of program outcomes and competencies. Findings reveal a strong overall job match, with 82% employed and over 50% working in tourism- or hospitality-related fields. All program outcomes—including business knowledge, communication, leadership, and technical competencies—were rated as “very greatly needed” in current roles (mean ≥ 4.27 on a 5-point scale), with no significant differences across programs (p = 0.165). Communication skills (91.9%) and human relations (79.1%) emerged as the most valued competencies in graduates’ first jobs. While these results affirm the program’s alignment with industry demands, the 18% non-employment rate and substantial spillover into non-tourism sectors (e.g., BPO, real estate) signal latent mismatch risks. The study underscores the need for enhanced career counseling, digital upskilling, and longitudinal tracking to ensure sustained graduate relevance in a dynamic labor market.

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Journal Info

Abbrev

jbhost

Publisher

Subject

Social Sciences

Description

JBHOST aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The audience of this publication primarily comprises academics, graduate students, practitioners and all others interested in ...