Bima Journal : Business, Management and Accounting Journal
Vol. 6 No. 2 (2025)

Exploring Total Rewards Management and Employee Retention: Evidence from the Non-Profit/NGO Sector

Ehi EHEBHAMHEN, Airrykah (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

Purpose: This study uniquely integrates systematic review and qualitative analysis to contextualise TRM within the NGO environment, to understand how reward systems influence employees’ decisions to remain with their organizations. Methodology: A qualitative approach was adopted, beginning with a systematic review of existing literature to identify reward practices linked to employee retention across sectors. This was followed by a thematic analysis of data drawn from a diverse range of non-profit/NGO organizations to examine prevailing TRM practices and their effects on employee retention. Results and Findings: The findings indicate that TRM practices are both directly and indirectly associated with employee retention. Employees are more likely to remain in organizations that offer well-balanced combinations of monetary and non-monetary rewards. The study also reveals that organizational context, including institutional characteristics, funding arrangements, and workforce composition, significantly moderates the effectiveness of TRM practices. Novelty: By integrating systematic review evidence with qualitative insights, this study introduces a novel approach to examining Talent Relationship Management (TRM) practices within the non-profit/NGO sector. Originality: This research contributes to the limited empirical literature on TRM in the non-profit/NGO sector, emphasizing the importance of context-specific reward strategies in fostering employee retention. Conclusion: The study concludes that strategically aligned and context-sensitive TRM practices are essential for improving employee retention and supporting sustainable talent management in non-profit/NGO organizations. Type of Paper: Research article.

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Journal Info

Abbrev

bima

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

BIMA Journal is a scientific communication media which is issued by PDM Bengkulu. It is the contribution to the development of social science, business, accounting, and economy which is divided into the English Language which contains research results, literature review, field cases, or concepts. ...