Paradigma
Vol 12, No 2 (2010): VOL. 12 NOMOR 2, September 2010

PENERAPAN WEBSITE BERBASIS CUSTOMER RELATIONSHIP MANAGEMENT UNTUK MENDUKUNG SISTEM INFORMASI

Ida Darwati (Manajemen Informatika Akademi Manajemen Informatika dan Komputer Bina Sarana Informatika (AMIK BSI) Jakarta)

Article Info

Publish Date
06 Apr 2018

Abstract

Today's business competition is getting tight, making the company must have a strategy to retain customer loyalty. One strategy is the implementation of web-based Customer Relationship Management (CRM), which is intended to support information systems. Web based CRM is designed to add new customers and create customer loyalty expected good relations between companies and customers are always creating and improving corporate profits and add value to the company. keyword:web-based apllication CRM, information system

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Journal Info
Paradigma
Website

Abbrev

paradigma

Publisher

Universitas Bina Sarana Informatika

Subject

Computer Science & IT

Description

The first Paradigma Journal was published in 2006, with the registration of the ISSN from LIPI Indonesia. The Paradigma Journal is intended as a media for scientific studies of research, thought and analysis-critical issues on Computer Science, Information Systems and Information Technology, both ...