Jurnal Ilmiah Administrasita'
Vol. 16 No. 2 (2025): EDISI DESEMBER 2025

Analisis Bibliometrik Penerapan Balanced Scorecard Dalam Pengukuran Kinerja Di Sektor Publik

Romi Ali Yuliansah (Unknown)
Dendi Pribadi Pratama (Unknown)



Article Info

Publish Date
30 Dec 2025

Abstract

This study analyzes the application of the Balanced Scorecard (BSC) as a performance measurement tool in the Indonesian public sector through a bibliometric approach. BSC, with four main perspectives-financial, customer, internal business processes, and learning and growth-is expected to improve efficiency, accountability, and quality of public services. The research method used was bibliometric analysis with VOSviewer software to map inter-topic relationships in the literature related to BSC in the public sector. The results showed that BSC implementation in Indonesia still faces challenges, such as limited resources and infrastructure. This study provides recommendations for government agencies to implement BSC effectively, through training, technological support, and strong leadership. BSC implementation is expected to help public organizations achieve their strategic goals and increase public trust.

Copyrights © 2025






Journal Info

Abbrev

administrasita

Publisher

Subject

Social Sciences

Description

Jurnal Ilmiah Administrasita berfokus pada permasalahan utama dalam pengembangan ilmu administrasi publik yang ruang lingkupnya dikhususnya pada Pengembangan Administrasi, Manajemen dan Kebijakan Publik, Perencanaan Pembangunan, , Manajemen Pelayanan, Organisasi Publik, Pengembangan Sumber Daya ...