DAMPAK TINGKAT KEPERCAYAAN ELEKTRONIK, KEPUASAN ELEKTRONIK, LOYALITAS ELEKTRONIK DAN KUNJUNGAN KEMBALI SITUS PADA TINDAK KEJAHATAN SIBER (CYBER CRIME) PERBANKAN

Muhammad Adhitya Wardhana (muhammadiyah kudus university)
Nur Hayati
Yunus Mustaqim

Jurnal Ekonomi Syariah dan Akuntasi
Vol 4, No 2 (2023): JURNAL EKONOMI SYARIAH DAN AKUNTANSI

Cyber crime is always lurking, especially in the banking sector, there are various types of cyber crime. Of course, this cyber crime does not only have an impact on banking, but also affects its customers. This crime will certainly affect customer trust, customer satisfaction levels, customer loyalty and customer return visits. In this research, the researcher used a qualitative method with a descriptive approach using document review, various cybercrime news sites, to carry out an in-depth analysis of whether this cybercrime had an impact that spread to other impacts.