Jurnal Teknologi Informasi dan Terapan (J-TIT)
Vol 12 No 1 (2025): June

Clustering-based Machine Learning Approach For Predicting Tourism Trends From Social Media Behavior

Candra Agustina (Universitas Bina Sarana Informatika, Jakarta, Indonesia)
Eka Rahmawati (Universitas Bina Sarana Informatika, Jakarta, Indonesia)



Article Info

Publish Date
30 Jun 2025

Abstract

Digital technology has significantly transformed tourist behavior, particularly in searching for, selecting, and sharing travel experiences. Social media has become a primary source of information, influencing travel decisions through real-time recommendations and user-generated content. However, the large volume of data generated by social media presents challenges in understanding and predicting tourist behavior. This study aims to analyze tourist behavior patterns using a clustering-based machine learning approach, specifically K-Means Clustering. The research examines engagement levels on platforms such as Instagram, TikTok, and TripAdvisor to categorize tourists into three key segments: Digital-Savvy Travelers, Passive Travelers, and Conservative Travelers. The results indicate that machine learning effectively analyzes large-scale tourism data, providing valuable insights for destination marketing, personalized recommendations, and service optimization. The findings highlight the potential of machine learning to identify emerging trends, improve customer segmentation, and enhance targeted promotional strategies. Understanding these patterns enables tourism businesses to create data-driven strategies aligned with modern travel behaviors. In a broader perspective, artificial intelligence can revolutionize tourism marketing, increase customer engagement, and improve the overall travel experience

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Journal Info

Abbrev

jtit

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

This journal accepts articles in the fields of information technology and its applications, including machine learning, decision support systems, expert systems, data mining, embedded systems, computer networks and security, internet of things, artificial intelligence, ubiquitous computing, wireless ...