Journal of Information Systems and Informatics
Vol 8 No 1 (2026): February

The Role of E-Participation in Building Public Trust and Readiness for E-Voting: A Systematic Review

Sulaiman, Muhammad Naufal (Unknown)
Subriadi, Apol Pribadi (Unknown)
Muqtadiroh, Feby Artwodini (Unknown)



Article Info

Publish Date
13 Feb 2026

Abstract

Digital Electronic voting (e-voting) success relies heavily on institutional trust and public readiness, yet existing literature predominantly emphasizes technical specifications over socio-political factors. This study addresses this gap by systematically synthesizing how e-participation mechanisms contribute to public trust and readiness for e-voting adoption. A systematic Literature review (SLR) following the PRISMA 2020 framework was conducted, analyzing 40 peer-reviewed journal articles published between 2020 and 2025 from reputable databases. The finding reveal that readiness is influenced by interrelated factors, primarily trust in e-voting systems (n=9), technology (n=7), and government (n=6), alongside digital literacy (n=6) and ICT access (n=5). Crucially, the analysis identifies that e-participation mechanisms specifically online consultations and feedback loops serve as foundational learning tools that foster the necessary social readiness and mitigate resistance toward new electoral technologies. The Study contributes a conceptual reframing of e-participation as a prerequisite mechanism for building digital trust, rather than just a democratic feature. These findings provide guidance for policymakers designing inclusive and trustworthy digital electoral systems.

Copyrights © 2026






Journal Info

Abbrev

isi

Publisher

Subject

Computer Science & IT

Description

Journal-ISI is a scientific article journal that is the result of ideas, great and original thoughts about the latest research and technological developments covering the fields of information systems, information technology, informatics engineering, and computer science, and industrial engineering ...