International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH)
Vol. 10 No. 1 (2026): January - June Volume

Integrating Corporate Social Responsibility and Pay What You Want for Sustainable Street Vendors in Surabaya

Hartono, Hartono (Unknown)
Rahayu, Rahayu (Unknown)



Article Info

Publish Date
02 Feb 2026

Abstract

Street food vendors (Pedagang Kaki Lima/PKL) are an essential part of Indonesia’s informal economy, contributing significantly to employment while facing vulnerability and limited institutional support. This study aims to analyze how the integration of Corporate Social Responsibility (CSR) with the Pay What You Want (PWYW) pricing model can strengthen the economic and social sustainability of PKL in Surabaya. Using a qualitative case study approach, data were collected from 25 participants, including vendors, consumers, donor communities, individual donors, and government representatives, through focus group discussions, in-depth interviews, participatory observations, and document reviews, then analyzed thematically with NVivo. The findings reveal that PWYW increases consumer engagement and builds trust-based relationships, while CSR provides crucial support through training, capital assistance, and community education. Nevertheless, challenges remain in terms of income uncertainty and insufficient regulatory frameworks. The study highlights that multi-stakeholder collaboration among CSR actors, government, donors, and PKL is essential for sustaining the model. Theoretically, this research introduces the integration of CSR and PWYW as a hybrid social innovation in the informal economy, while practically, it offers strategic insights to strengthen microenterprise resilience and contribute to inclusive economic development

Copyrights © 2026






Journal Info

Abbrev

ijmesh

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

The journal has an international perspective on Management, entrepreneurship, Social Science and Humanities and publishes conceptual papers and empirical studies which bring together issues of interest to academic researchers and educators, policy-makers and practitioners worldwide. The editorial ...