Journal of Emerging Information Systems and Business Intelligence (JEISBI)
Vol. 7 No. 1 (2026): Vol. 07 Issue 01

Web-Based Sales Force Automation Implementation Using Extreme Programming at CV. Samudra Jaya

Rahmadhani, Siti Farikha Jauhari (Unknown)
Suyatno, Dwi Fatrianto (Unknown)



Article Info

Publish Date
24 Feb 2026

Abstract

The sales process at CV. Samudra Jaya is currently conducted conventionally, relying on manual order recording and daily visit reports. This condition results in a high risk of human error, slow information flow between divisions, and difficulties for management in effectively monitoring salesman performance. This study aims to develop a web-based Sales Force Automation (SFA) system to digitize and automate the company's sales business processes. The system development approach applied is Extreme Programming (XP), encompassing planning, design, coding, and testing phases, selected for its flexibility in adapting to changing client needs. The application is built using the Laravel framework and MySQL database. The result of this research is an integrated SFA system that covers customer data management, salesman territory tracking, sales transaction recording, monthly target management, and automated financial reporting. System testing using the Black Box method demonstrates that all functions operate validly and meet operational requirements. The implementation of this SFA system successfully enhances sales administration efficiency, increases salesman performance transparency, and provides accurate real-time data to support strategic decision-making by management.

Copyrights © 2026






Journal Info

Abbrev

JEISBI

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media Library & Information Science

Description

Journal of Emerging Information Systems and Business Intelligence (JEISBI) aims to provide scholarly literature focused on studies and research in the fields of Information Systems (IS) and Business Intelligence (BI). This journal also includes public reviews on the development of theories, methods, ...