Indonesian Journal of Law and Economics Review
Vol. 21 No. 1 (2026): February

Determinants of Job Satisfaction in Professional Notary Service Organizations: Faktor-Faktor Penentu Kepuasan Kerja pada Organisasi Jasa Notaris Profesional

Shaudatul Aslamia (Program Studi Magister Manajemen, Sekolah Tinggi Ilmu Ekonomi Mahardhika)
Rachmad Hidayat (Program Studi Magister Manajemen, Sekolah Tinggi Ilmu Ekonomi Mahardhika)
Sri Rahayu (Program Studi Magister Manajemen, Sekolah Tinggi Ilmu Ekonomi Mahardhika)



Article Info

Publish Date
24 Feb 2026

Abstract

General Background: Job satisfaction is a key factor in improving employee performance and professionalism, particularly in professional service organizations. Specific Background: At the Verra Sumenep Notary Office, the implementation of Flexible Working Arrangements, employer engagement, and employee productivity is assumed to influence employees’ job satisfaction. Knowledge Gap: Empirical studies examining these factors simultaneously in small notary offices remain limited. Aims: This study aims to analyze the effect of Flexible Working Arrangements, employer engagement, and employee productivity on employee job satisfaction at the Verra Sumenep Notary Office. Results: The results show that Flexible Working Arrangements, employer engagement, and employee productivity have a strong and significant positive effect on job satisfaction, indicating high levels of professionalism among employees. Novelty: This study provides evidence from a notary office context by integrating work flexibility, engagement, and productivity in a single research model. Implications: The findings suggest that improving work flexibility and employer engagement can enhance employee productivity and job satisfaction in professional service institutions. Highlights: Focus on job satisfaction in a notary office Positive impact of flexible work arrangements, engagement, and productivity Evidence from a small professional service organization Keywords: Flexible Working Arrangements, Employee Engagement, Employee Productivity, Job Satisfaction, Notary Office

Copyrights © 2026






Journal Info

Abbrev

ijler

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

Description

Indonesian Journal of Law and Economics Review (IJLER) is published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of ...