Emerging Science Journal
Vol. 10 No. 1 (2026): February

Artificial Intelligence and Business Process Management: A Responsible Framework for Sustainable Transformation

Shynara Sarkambayeva (Institute of Project Management, Satbayev University, Almaty)
Satyanand Singh (School of Electrical & Electronics Engineering, Fiji National University)
Gulmira Mukhanova (School of Transport Engineering and Logistics, Satbayev University, Almaty)
Bakytzhan Amralinova (Institute of Project Management, Satbayev University, Almaty)
Aliya Turegeldinova (Institute of Project Management, Satbayev University, Almaty)



Article Info

Publish Date
01 Feb 2026

Abstract

This study aims to develop a responsible and sustainable framework for implementing artificial intelligence (AI) in business process management (BPM), with a focus on aligning technological advancement with strategic economic transformation. It addresses the need for ethical, sector-sensitive AI adoption in emerging economies undergoing digital modernization and diversification. The research integrates enterprise information system considerations, privacy-preserving modular architectures, and national regulatory frameworks related to data localization and cybersecurity. A sectoral analysis is conducted to assess global AI adoption maturity and its implications for economic transformation, using Kazakhstan as a contextual reference point. The results reveal that consumer-facing sectors such as retail and financial services exhibit high near-term adoption potential, while healthcare requires gradual infrastructure and talent development. More significantly, mid-term opportunities in manufacturing, logistics, and transportation sectors present Kazakhstan with a comparative advantage. AI adoption in manufacturing is projected to grow by 83% within three to seven years, underscoring the importance of timely investments in automation, smart technologies, and workforce upskilling. This study contributes a context-aware framework for responsible AI-enabled BPM. It offers actionable insights for policymakers and business leaders in emerging economies, advocating for sectoral prioritization, strategic timing, and capacity-building to ensure sustainable digital transformation.

Copyrights © 2026






Journal Info

Abbrev

ESJ

Publisher

Subject

Environmental Science

Description

Emerging Science Journal is not limited to a specific aspect of science and engineering but is instead devoted to a wide range of subfields in the engineering and sciences. While it encourages a broad spectrum of contribution in the engineering and sciences. Articles of interdisciplinary nature are ...